Privacy policy

1) Who we are

Kiplay Vintage

Postal address: Le Bourg, 61800 Saint-Pierre-d’Entremont, France

Kiplay Vintage pays the utmost attention to the protection of your personal data. The purpose of this document is to inform you as clearly as possible about the type of data collected, and the reasons why it is collected. We will call the company by the name of the website: kiplayvintage.com

2) Type of information collected

When you make a purchase on our online store, as part of our purchases and sales process, we only collect the personal details required for the proper execution of your purchase/order and for the customer relationship.

When you browse on our online store, we also automatically receive the Internet Protocol (IP) address of your computer, which enables us to obtain more details about the browser and operating system you use.

As part of our business, we may need to collect the following personal information online or in-store:

• Contact information: last name, first name, email address, gender, telephone, date of birth, language, preferred currency, browsing country, IP address
• Delivery information: address, last name/first name, street, postcode, town/city, country,
• Opt-in to our newsletter / SMS: opt-in date, IP address
• Technical information: technical logs, IP address
• History of your orders on kiplayvintage.com
• Data about your purchasing habits: order date, purchasing frequency, average basket, type of product purchased, etc.

To create an account, a password must be created. Your password cannot be obtained by the kiplayvintage.com team under any circumstances. If you forget your password, you can reset it on our website.

3) Data security

We protect the data that you entrust to us. We use the services of the hosting website Gandi which meets the highest security standards for protecting our databases.

We use Secure Sockets Layer (SSL) technology to ensure the secure transfer of information over the Internet. We also use authentication procedures for identifying the users who access our systems. Access to personal information is limited to staff at kiplayvintage.com and to approved processors, on a need-to-know basis for performing their tasks.

4) Use of your personal data and consent

We collect your personal information to:

• Ensure personalised browsing on the kiplayvintage.com website
• Ensure the expeditious delivery of your orders
• Manage customer relations efficiently
• Suggest sales operations that match your profile and might interest you. Said suggestions might be made in connection with a segmentation of customers, purchasing habits, average basket, sales history or the products you view.

kiplayvintage.com may need to contact you by email:

• Transaction/order information: any information about your activity on the website: account creation, reminder of your basket, order confirmation, shipment tracking. Said information is required for our services to operate properly. It is not subject to explicit consent.
• Sales and promotional information: kiplayvintage.com may send you emails containing a newsletter or promotional information. Explicit opt-in consent is requested to sign up for our newsletters. You have the option of withdrawing your consent at any time by clicking on the unsubscribe link at the bottom of the email that you receive. kiplayvintage.com may also send you promotional offers by SMS. You can also unsubscribe by replying STOP to the SMS.

Obtaining your consent

When you provide us with your personal information to conclude a transaction, place an order, schedule a delivery or return a purchase, we presume that you consent to us collecting your information and to us using it solely for that purpose.

If we ask you to provide us with your personal information for another reason, for marketing purposes for example, we will ask for your explicit consent directly, or we will give you an opt-out option.

The information collected by kiplayvintage.com is intended solely for Kiplay Vintage and its technical service providers. Your personal data will not be sold on to other companies under any circumstances.

5) Retention of your personal data

We retain your personal data for as long as necessary, in accordance with the legal and regulatory provisions.

Regarding your customer account, if you have placed orders, the information is kept for the necessary commercial limitation period (5 years).

6) Your personal data rights

Pursuant to the applicable regulations, you have the following rights with respect to the protection of your personal data:

• Right of access: you may request any information about your personal data collected and stored by our teams
• Right to rectification: you may request for your personal information to be corrected at any time
• Right to object: you may object to the processing of your personal data, particularly for the receipt of sales information
• Right to withdraw your consent: you may withdraw your consent to receiving our sales information at any time. You cannot delete data that is still required to carry out the services that you have requested, not least to honour and execute agreements to deliver an order for example.

Withdrawing your consent

If, after giving us your consent, you change your mind and no longer consent to us being able to contact you or collect your information, you can notify us by emailing us at communication@kiplay.com or writing to us at: Le Bourg, 61800 Saint-Pierre-d’Entremont, France

Pursuant to the regulations, you may lodge a complaint with the competent supervisory authority in France: CNIL (French National Data Protection Authority) – 3 Place de Fontenoy, 75007 Paris.

7) Use of cookies

The use of cookies is required for the kiplayvintage.com website to function properly. Cookies are also used to measure the website’s audience anonymously. The default setting for these cookies on the website is enabled. You have the option of disabling them via your browser settings.

What are cookies?
Delicious little biscuits that we can snack on at any time of day AND:

By browsing on the www.kiplayvintage.com website, information may be stored in a file saved on your computer, mobile phone or tablet: this is called a cookie. Said cookies ensure the proper technical functioning of the website.

We also use performance cookies via Google Analytics, an analytical service provided by the Google Inc. websites.

How can I disable cookies on my computer?

You have the choice of disabling all or some types of cookie. You can also change your browser settings to be notified when cookies are placed on your device, which will allow you to accept or reject them. Said settings are available in the privacy or security menus of your browser.